I have a TATA CDMA phone number which I want to port to Idea GSM (pre-paid). I have already applied for it a while back (more than a month) and I have got Idea SIM card which is suppose to start working with the same TATA number I have.
Since I have the SIM from over a month and its not started yet, I decided tweet about this to @ideacellular:
@ideacellular Had applied for porting my Tata CDMA prepaid to Idea GSM prepaid about a month ago. Have got idea card but isn’t started yet
— kunalbharati (@kunalbharati) March 19, 2014
And this is the reply by @ideacellular:
@kunalbharati we regret the inconvenience caused to you. Please direct message us your contact details so that we can assist you better.
— Idea Cellular (@ideacellular) March 19, 2014
I gave them my contact info and I got a call from Idea next day:
Idea: Hello Sir, My name is <something> and I am calling from Idea.
Idea: Did you write on twitter about number porting?
Me: Yes, I already have Idea SIM card with me but its not working yet.
Idea: Ok Sir.. I see in the system that there is a problem from TATA. They are not allowing to port out.
Me: Ok so?
Idea: You will have to call them and talk to them about this. Visit TATA gallery.
Me: Why should I go there? I applied to port my card to Idea so you guys need to figure out this with TATA.
Idea: Yes sir but in this case you will have to talk to them.
Me: So everyone who wants to port to Idea does this?
Idea: No. But please call them once, they might solve the issue from their side.
Me: Ok. I will call them.
Idea: And also please send a message “PORT” to 1909.
Me: I think this was already done when I filled the form.
Idea: Yes. Do it again so that we can re-initiate the process.
Me: Ok I will. Thanks.
Idea: Thank you for your time.
As discussed on phone call, I will call TATA and will post the next part soon.